# Cool Cat Games Master Subscription Agreement Version: Games MSA v2026-06-09 Effective date: June 9, 2026 This Master Subscription Agreement governs access to the Cool Cat Games platform by the customer, venue, organization, or person purchasing a Cool Cat Games plan. ## 1. Services Cool Cat Games provides hosted venue game software, including supported games, guest join flows, wall display views, administrative controls, venue configuration, and related onboarding or support services included in the purchased plan. The Services are for venue entertainment and audience engagement. The Services do not include jukebox software rights, public performance rights, music catalog rights, or any music licensing rights unless a separate written agreement expressly says otherwise. ## 2. Plans, Fees, and Payment The selected plan, activation fee, recurring subscription fee, and any approved add-on services are shown during checkout or in a written order. Current online games plans are: - Founder: $350 activation plus $49.99 per month. - Venue Pro: $499 activation plus $99 per month. - Managed Venue: $1,500 activation plus $199 per month. Activation fees are one-time fees unless otherwise stated. Subscription fees are recurring fees billed through the payment method or checkout provider used at purchase. Customer is responsible for taxes, payment processor fees, chargebacks, and any separately approved hardware, server setup, travel, or on-site installation costs. ## 3. Activation and Onboarding Activation may include account setup, license configuration, venue profile setup, remote onboarding, and launch support depending on the purchased plan. Customer is responsible for providing accurate venue details, contact information, display requirements, and network access needed to configure the Services. ## 4. License and Access During an active paid subscription, Cool Cat Games grants Customer a limited, non-exclusive, non-transferable right to access and use the Services for the licensed venue or approved organization. Customer may not resell, sublicense, reverse engineer, copy, host, or make the Services available to unlicensed venues or third parties. Customer may not bypass license controls, entitlement checks, network controls, or usage restrictions. ## 5. Venue Responsibilities Customer is responsible for: - Providing a suitable internet connection, displays, tablets, computers, or other hardware needed at the venue. - Supervising game play, staff operation, prize announcements, house rules, and guest conduct. - Ensuring games are used in compliance with local laws, including any rules about contests, promotions, sweepstakes, gambling, prizes, age limits, taxes, and advertising. - Keeping staff and administrator credentials secure. - Confirming that any venue-provided logos, names, images, sponsor content, prize descriptions, and messages may be used in the Services. Cool Cat Games does not operate gambling, wagering, lottery, sweepstakes, or prize programs on behalf of Customer. ## 6. Content and Branding Customer grants Cool Cat Games permission to use Customer-provided venue names, logos, colors, images, sponsor references, and event details as needed to provide and display the Services. Customer remains responsible for Customer-provided content. Cool Cat Games may remove or refuse content that appears unlawful, infringing, deceptive, harmful, or incompatible with the Services. ## 7. Availability, Maintenance, and Support Cool Cat Games will use commercially reasonable efforts to keep the Services available. Availability may be affected by internet outages, hosting provider issues, payment processor issues, local network restrictions, venue hardware, maintenance, updates, or events outside Cool Cat Games' reasonable control. Support level, response timing, and onboarding assistance depend on the purchased plan and any separately approved support arrangement. ## 8. Data and Privacy The Services may process account information, venue configuration, administrator contact information, player nicknames, player game activity, scores, standings, device metadata, and operational logs. Customer is responsible for any notice or consent required at the venue for player participation, promotions, public displays, or prize-related activity. Cool Cat Games may use aggregated or de-identified operational data to improve the Services. ## 9. Term, Renewal, and Cancellation The subscription begins when checkout is completed or when an order is accepted. Monthly subscriptions renew until canceled. Cancellation stops future subscription renewals but does not refund activation fees, completed subscription periods, custom work, hardware, setup, travel, or other non-recurring charges unless Cool Cat Games agrees in writing. Cool Cat Games may suspend or terminate access for non-payment, misuse, security risk, violation of this Agreement, unlawful use, or attempts to bypass license controls. ## 10. Third-Party Services The Services may rely on third-party providers such as payment processors, hosting providers, email providers, analytics providers, or infrastructure services. Customer's use of those features may also be subject to the third party's terms. ## 11. Disclaimers Except as expressly stated in a written agreement, the Services are provided "as is" and "as available." Cool Cat Games does not guarantee uninterrupted operation, specific revenue results, attendance increases, prize outcomes, or compatibility with every venue network, browser, device, display, or hardware setup. ## 12. Limitation of Liability To the maximum extent allowed by law, Cool Cat Games is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost revenue, lost data, business interruption, venue downtime, or guest disputes. Cool Cat Games' total liability for claims related to the Services is limited to the amounts paid by Customer for the Services during the three months before the event giving rise to the claim. ## 13. Changes Cool Cat Games may update this Agreement for future purchases, renewals, or continued use. The version accepted at checkout will be recorded with the purchase or customer record when available. ## 14. Contact Questions about this Agreement, billing, onboarding, or support can be sent to sales@coolcatgames.com.